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Creating a Sales Opportunity

Updated over 2 weeks ago

The Sales Module in Tribe helps you track, manage, and complete your sales opportunities from first contact through to signed agreement. It keeps all related information in one place, including customer interactions, products, quotations, and follow-ups. You might use this feature when managing multiple deals, coordinating with colleagues, or forecasting future revenue. By following this guide, you will learn how to create, manage, and progress sales opportunities using the Sales Module.


How to create a sales opportunity

In Tribe, a sales opportunity can be created in several ways: from a relation or activity, via a widget, or using the + Add button at the top of the screen. Regardless of the entry point, all opportunities work the same once created.

However, we recommend starting from a contact or relation whenever possible, as this automatically creates the correct links and context.

Create a sales opportunity from a Contact

Starting from a contact ensures that the sales opportunity is immediately linked to the right relationship, keeping your CRM structured and accurate.

Steps:

  1. Search and open the Contact.

  2. Click the button "+ New" below the tab Activities.

  3. Select Sales opportunity.

  4. Enter the key details of the opportunity.

  5. Select Save and Open to continue.

By creating the opportunity from a contact, all related activities, communication, and reporting remain correctly connected without extra manual work.


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What is shown on the sales opportunity screen?

The sales opportunity screen gives you a complete overview of everything related to a specific deal. All communication and follow-up actions are linked here, including:

  • Tasks

  • Appointments

  • Emails

  • Quotations

  • Notes

Key Fields Explained

  1. Phase
    Shows the current stage of the opportunity in your sales process.

  2. Opportunity %
    Indicates the probability of closing, automatically linked to the selected phase.

  3. Estimated amount
    The expected value of the opportunity, used for revenue forecasting.

  4. Source
    Shows where the opportunity originated, such as a campaign or referral.

  5. Expected order date
    Determines when the opportunity appears in your pipeline and forecast.

  6. Final phase
    Used to mark the opportunity as Won, Lost, or Cancelled.

Note! The forecast shown in dashboards is calculated by multiplying the estimated amount by the probability percentage.


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Quick summary

  • A sales opportunity is the central place to manage a specific deal

  • Use the Sales Module for all potential and active sales

  • Create opportunities via the + Add button or directly from a relation

  • Track progress, communication, and follow-ups in one place

  • Forecasts are based on the estimated amount and closing probability

Using sales opportunities consistently helps you maintain clarity, improve collaboration, and gain accurate insight into your sales pipeline.

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