Skip to main content

Step 2: Configure your sales process

Updated over a week ago

With the fundamentals clear, you can now translate your sales approach into a structured setup inside Tribe. In this step, you define how deals move forward, how relationships are categorised, and which information is captured along the way.

Table of Contents

  • Define your sales process

  • Define commercial relationship types

  • How to use and define sales pipelines

  • Define sales phases

  • Define opportunity detail fields

  • Review and create automations

1. Define your sales process

You begin by mapping the main stages your opportunities go through, from first contact to closing. Keeping this simple at the start helps your team align quickly and makes future improvements easier.

2. Define commercial relationship types

Next, you decide which commercial relationship types you truly need and how they will be used. By aligning them with your team’s daily work, you ensure they will be applied consistently.

3. How to use and define sales pipelines

Pipelines structure how revenue flows through your organisation. Most teams use a single pipeline, but separate pipelines can help when sales processes truly differ.
The goal is to choose the structure that best reflects how you track revenue.

4. Define sales phases

Sales phases translate your process into visible milestones. Each opportunity moves through these stages, giving your team shared visibility on deal progress and next steps.

5. Define opportunity detail fields

Opportunity fields determine which information is captured for each deal. By configuring only what truly matters, you ensure opportunities stay clear, relevant, and easy to use.

6. Review and create automations

Finally, you review where automation can support your process. Automations help reduce manual work, keep data consistent, and ensure opportunities don’t stall.

Quick Summary

By completing Step 2, your system now reflects how your team actually sells. Next, you prepare what you sell.

Continue to the next step: Configure what you sell

Did this answer your question?