AI contact enrichment in Tribe helps you complete contact details directly from your emails using the Outlook Add-In or Gmail Add-In. This feature is useful when you receive messages from new contacts and want to save time on manual data entry. You might use it during busy workdays when keeping your CRM accurate matters but time is limited. By following this guide, you will learn how AI extracts contact details from emails and adds them to Tribe.
Table Of Contents
What Does AI Contact Enrichment Do?
Why Or When Should You Use It?
How Does AI Contact Enrichment Work?
How Do I Enrich A New Contact With AI?
What Happens After The Contact Is Enriched?
Quick Summary
What Does AI Contact Enrichment Do?
AI contact enrichment automatically detects and extracts contact details from incoming emails. It identifies information such as name, email address, phone number, and website, then fills these details into the correct fields in Tribe.
This feature works through the Outlook Add-In and Gmail Add-In, ensuring that your CRM remains complete and accurate without manual input.
Why Or When Should You Use It?
AI contact enrichment is helpful when you receive emails from people who are not yet stored in your CRM. Instead of entering all details manually, Tribe completes these fields automatically.
It reduces errors, saves time, and keeps your records up to date. This allows you to focus on communication and follow-up rather than data entry.
How Does AI Contact Enrichment Work?
When you archive an email using the Outlook Add-In or Gmail Add-In, Tribe checks whether the sender already exists as a contact.
If the sender is already in your CRM, the email is linked automatically to that contact.
If the sender is new, the AI feature becomes available and extracts contact information from the email.
This process ensures that both your communication history and contact records stay complete.
How Do I Enrich A New Contact With AI?
Follow these steps when an email comes from a sender who is not yet in your CRM:
Open your mailbox in Outlook or Gmail.
Locate the Tribe Add-In on the right-hand side.
Click Supplement With AI.
Wait while the AI analyses the email.
Review the detected contact details.
Confirm the information is added to the correct fields.
Link the contact to an existing or new organisation if required.
Log the email in your CRM.
The contact record is now enriched with the extracted data.
What Happens After The Contact Is Enriched?
Once the details are added, the new contact becomes part of your CRM. Future emails from this sender are recognised automatically and linked to the correct contact.
This keeps your communication history structured and your contact records complete.
Did you know? AI enrichment reduces the risk of typing errors and missing fields, helping you maintain consistent and reliable data.
Quick Summary
AI contact enrichment automatically extracts contact details from emails using the Outlook and Gmail Add-Ins. It fills in missing information for new contacts and links emails to existing records. This keeps your CRM accurate while reducing manual work.