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I can't log in, now what?
Updated over 2 months ago

Can't seem to log in to Tribe CRM. That's annoying!

In this article, we explain some possible causes and solutions.

  1. I can't log in?

  2. I forgot to accept the confirmation link. What now?

  3. I still can't log in?

To log in, navigate to app.tribecrm.nl

1 You can't log in?

There could be several reasons why you are unable to log in:

1. You have forgotten your password:

Navigate to app.tribecrm.nl and then click on "Forgot your password?".
You will immediately receive an e-mail containing a link. Click the link to set your new password and log in.If you do not receive an email, check your email address. The forgotten password e-mail will only be sent if Tribe recognises your e-mail address, based on a registered user account.

2. You have not accepted your confirmation e-mail:

After your initial registration with username and password, you received a confirmation link at your personal e-mail address. You probably did not click on the link then, which means you did not finally accept the registration. You can now request a new confirmation e-mail by sending the confirmation link again. How to do this?

2 I forgot to accept the confirmation link. What should I do now?

Go to app.tribecrm.nl and log in with your email address and a (wrong) password to get the following notification:

You will see the above red area containing the option to resend the confirmation email. Click on this and go to your email account to open the confirmation email and click on the link in the email. You have now activated your account and can log in again.

3 Did you still fail to log in?

Are you on the wrong page?

Perhaps you clicked the register button and Tribe CRM recognises your e-mail address because you already have access to an existing Tribe environment. This is because Tribe CRM does not accept the same e-mail address twice when registering a new account.

Go back and therefore click log in and enter your email address and password here!

Which username have you entered?

Have you entered the correct user name? Your user name in Tribe CRM is always your email address. Go to app.tribecrm.nl and enter your e-mail address and password again.

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