As an organisation, you want to minimise the chances of outsiders gaining access to your customer data. Having a password policy in place is an important measure in this regard. Tribe CRM supports a password policy in the security settings of your environment.
How do I adjust the security settings?
What does a user notice?
What happens when I access multiple environments?
Possible ciphers per setting
1 How do I adjust the security settings?
The screenshot below shows the default password setting. This setting applies to every user within a Tribe environment. As administrator, you can adjust the various settings based on your organisation's password policy.
Navigate to configuration.
Open the security settings menu.
2 What does a user notice?
By default, a password expires automatically after 1 year. The administrator can shorten this, but not extend it. This means that a user will receive a notification that his password has expired after a maximum of one year when logging in. He will then automatically receive an e-mail with a link to enter a new password. When the password is created, a check is made whether it complies with the organisation's password policy.
A user can also perform a password reset himself at any time via Tribe CRM's login page. The new password is then valid for another year.
3 What happens when I have access to multiple environments?
Are you a user in multiple Tribe CRM environments, e.g. because you are a self-employed person and work for multiple companies? In the case of access to multiple environments, the most complex policy of these environments is considered leading for this user. For example, in environment 1, the default settings are on, with a minimum length of 8. In environment 2, the minimum length is changed to 15. Then this is leading for a user who has access to both environments and needs to create a new password.
4 Possible number ranges per institution
There are a number of possible number ranges per setting, these are shown below.
Minimum length: [8, 500]
Minimum number of lower-case letters: [1, 50]
Minimum number of uppercase letters: [1, 50]
Minimum number of digits: [1, 50]
Minimum number of symbols: [1, 50]
Maximum number of sequences: [3, 10]
Maximum number of repeating characters: [3, 10]
Maximum age (in days): [30, 365]
Minimum number of passwords in history: [1, 25]