A form on your website is the ideal way to get direct contact with a visitor to your website. For example, to place an order or request information. In the article ‘How do I work with web forms?’ we tell you more about using forms in Tribe CRM. In this article, we go a step further. Do you want to know which choices a visitor made on your website before leaving his data on the form? Then use extra parameters on the form.
What does using extra parameters mean?
How do I add an extra parameter?
How do I see the result of the extra parameter?
1. What does using parameters mean?
As an example, we will use a website for selling houses. The website contains one page per property. Each page contains an application form. This gives visitors to your site the opportunity to leave their contact details. Without the extra parameters, you receive the entered contact details in your CRM, but you don't know which property the visitor is interested in. A form with extra parameters does give you this insight. The contact details are processed in Tribe and the selected property is visible.
2. How do I add an extra parameter?
To use parameters, you need to add an extra (invisible) text field to your form. This text field stores the parameter added to the page URL.
Create a web form as you are used to or open an existing form. The steps to create a new web form can be found in this article.
Open the form on the fields tab.
Add a new text field, e.g. ‘property’.
Save the field.
Open the design tab.
Add the new field to the design of your form.
Open the field section to the right of the new field.
Tick the hidden box.
The change will be saved automatically.
Copy the then the URL parameter. Your web designer needs the URL parameter for the correct form link formatting.
The final link for the request form is composed of several parts:
the default link to the form. You copy this via the share button in the form.
the ? character
the url parameter
the = sign
the code for the product. In our example the house
An example of a link is; https://app.tribecrm.nl/form/ccc03c39-7a30-4bd6-938f-d906c54bfc37?cb16f29a-7d2a-4540-84e1-416cec60be69=woningA
Note: It is also possible to place several parameters one after the other in the link, to register multiple choices. For example, if prior to choosing a product you are already asked to choose whether it is of private or business interest. The parameters are separated by the & sign. https://app.tribecrm.nl/form/ccc03c39-7a30-4bd6-938f-d906c54bfc37?eaa9ac32-baa4-4271-bb2f-15633e6d59c5=particulier&cb16f29a-7d2a-4540-84e1-416cec60be69=woningA
3. How do I see the result of the additional parameter?
The data entered on the form can be found in the entity of the form. The code for the selected product is stored in the invisible field.
This data can be added to, for example, a sales opportunity through automation.